“My name is Paul Hickman and I run an advertising agency specialising in national accounts. Part of our annual commitment is to plan, implement and run a fairly large and high profile fund raising dinner for the Irene Gleeson Foundation. About 3 years ago the old sound guy bailed and we knew very little about corporate sound, sounds boards or high end tech needed to run a show, and low and behold, the feature act on the night was Exodus UG, an international super star, who is extremely fussy about his sound being absolutely perfect!! You can imagine the panic I was in. Edward was referred to me by a mate. He basically came in cold, took one look at the set up in the venue (and it’s a full on set up!! a sound board as big as a 12 seater dining room table and more wires and tubes than you’d find in a busy hospital) and he didn’t even flinch. He just nodded and said leave it with me Paul.The event was a huge success, Exodus loved the sound and everything worked amazing!! Edward also supplied a high quality audio/visual system that he ran in conjunction with the existing platforms along with heaps of backup gear, speakers, roaming mikes, the lot!! Since then, he has done absolutely every single gig we have ever run.
Sound guys are notoriously poor communicators, they don’t answer their phones, they arrive late and generally live in la la land, and I get that! because sound is such an amazing space, however Edward completely breaks that mould with courteousness, diligence, punctuality, thoroughness but above all, true excellence in delivering amazing sound and amazing platforms. It’s a real set and forget when you have Edward onboard!! But don’t take my word for it, ask Exodus UG! He’ll tell ya!! Edward and Devoted Audio Solutions all the way!!”
Paul Hickman, Enoch & IGF
"Edward from Devoted Audio Solutions was recommended to us by another supplier when we were looking for a company to install a new PA system suitable for our school’s large quadrangle. We found Edward to be incredibly helpful throughout the initial stages of discussion and we felt confident in our decision to ask him to install our new PA on the quad. We were not disappointed. The PA installed is very user friendly and the sound is the best that we have ever had on our quad. Edward and his team at Devoted Audio Solutions installed the system with no fuss and their workmanship was excellent. Edward even came back after the system was installed to teach staff and VET Entertainment Industry students how to use the PA.
Edward also recently ran an audio masterclass at our school for our Year 11 VET Entertainment Industry students. The students were given the opportunity to experiment with a variety of different audio equipment (which he had brought in himself) as well as extend their knowledge and skills using the audio equipment we already have here at school. It was evident from the beginning of the session that Edward is really knowledgeable and passionate about audio and that he also really enjoys training and working with young people.
The students enjoyed his masterclass immensely and their feedback included "Edward really knew his stuff”, “I liked that he didn’t just read off a sheet”, “It was really interactive” and “He was Ed-ucational!”. As a teacher, it was great to have refresher on terminology as well the opportunity to ask questions about some of our own equipment. We will be definitely be inviting Edward back to do more sessions and have no hesitation in recommending Devoted Audio Solutions to assist any school with their audio/visual needs."
Jill McGuire, Entertainment Industry Teacher, Engadine High School
“I have known Edward (Manager of Devoted Audio Solutions) for many years both as a student and professional technician. Edward is extremely organised and has a complete understanding of the setup and organisation of audio and video equipment. He has coordinated countless productions at Killarney Heights High School and Killarney Heights Primary School from presentations, meetings and concerts to complete school musicals. He has the ability to predict potential problems and effectively manages people and equipment to the best standard to achieve outstanding results. I cannot recommend Edward Polack highly enough.”
Ken Evanoff, Killarney Heights High School
“Devoted Audio Solutions provided a great overall tech experience for our 3 day conference. They were well prepared but also flexible which meant that everything went off smoothly despite some last-minute changes to the program. If you need reliable AV for your conference or event I’d definitely recommend giving Ed (Devoted Audio Solutions) a call.”
Nathaniel Brown, The Salvation Army, Australian Eastern Territory
“Edward Polack is an exceptional sound guy and has helped me on numerous occasions. His company is extremely reliable and very well priced + the equipment is brilliant, giving me a high quality event at an affordable price. They understand your needs really well and are able to help you on any day that you ask, I was extremely pleased with there service and now use Devoted Audio Solutions every time.”
Lachlan Donohue, Professional DJ
“Edward is a great audio engineer that has helped me on too many occasions to count. Knowing that he is always there to pick up the phone at any hour is a great help when things go wrong at major events. His gear is always available due to the great range he owns and he is always available to source other gear at great prices. I have had the privilege to work with Edward at events at Forestville Public School, Killarney Public School and Killarney Heights High School and all the events have been a great success due to his expert planning. He is a great guy that is always willing to help out and all the events I have managed couldn’t have run smoothly without Edward. I simply can’t recommend Devoted Audio Solutions and Edward enough!”
Izaac Reynolds, Technical Assistant & Production Manager Killarney Heights High School, Killarney Heights
“We recently engaged Edward Polack from Devoted Audio Solutions to assist in our office relocation and were blown away by the teams professionalism and attention to detail throughout the whole process. As the Director and Pastor at Sydney Streetlevel Mission, a large community center in Sydney we were facing some significant IT infrastructure issues that were greatly impacting how we can assist our community. Edward took the time to listen to these concerns, hear our challenges and our dreams for what we would love to have so we could better serve our community. After our conversation and speaking with some other team members from Streetlevel Mission, Edward took this information away and came back with a range of options that met our requirements. These options included different ways to solve our existing IT issues, the cost of these various options and clearly explained the pros and cons for each option. Devoted Audio Solutions were a joy to work with. Any maintenance work at Streetlevel Mission needs to be scheduled well in advance to avoid impacting the community we are working with. Edward and the team from Devoted Audio Solutions structured their install and additional works to take place around our busy periods to avoid impacting our community members. In short I would not hesitate to recommend Edward Polack and the team from Devoted Audio Solutions to anyone looking for a professional company to assist with your next IT installation.”
Mitchell Evans, Director Sydney Streetlevel Mission